Refund Policy

Donations and processed orders/shipping payments are not refundable. Payment for deposit (not processed orders) is refundable. charges the cost of the refund (for example bank fee for wire transfer).

All refunds are usually processed within 2-3 business days. Please note,  if we refund money to your credit/debit card, it may take up to 2-3 weeks before bank returns the money to your account.

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